At this point I believe this is all done purposely to try and upsell many times and I am not amused. FIX THIS AND GET ME INTO THE PROGRAMS I PURCHASE OR I WILL DEMAND MY MONEY BACK AND I JUST WANT WHAT I PURCHASED YOU MAKE IT SEEM VERY SIMPLE BUT SEEM TO USE YOUR SOFTWARE TO CON YOUR WAY OUT OF GIVING US WHAT WE PURCHASED. FIX THIS NOW OR I WILL STOP MY CREDIT CARD PURCHASE. YOU SHOULD BE ASHAMED OF YOURSELF. . .