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White label ssl issues

I just purchased White label to Survey Chimp.

I'm having trouble getting my Cname to work. I'm getting an SSL error in my browsers. My Domains are all hosted on IONOS.com . I am trying to use a subdomain of SurveyMakerPro.com to deliver the white label product. The sub domain is app.surveymakerpro.com SurveyMakerPro.com has an SSL certificate and it is a wildcard certificate so subdomains should have SSL as well. 


I added surveymakerpro.smoothsurveys.com to the Cname of the subdirectory app.surveymakerpro.com but I continue to get SSL errors,. Can't figure it out. Hope you can help. Love the product.


2 people have this problem

I'm having similar issues as Jim.

Well it doesn't loo promising for getting any resolution.  So much for support!

Yep, they've got our money now so give a damn!!

This is unacceptable and I'm not going to let this guy get away with it. It's bullshit!

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