Please add client access restrictions as you have with team member, this is critical as a whitelabel holder as the client login has full access to all.
Following this topic as a white label holder.
I waited for the 18th of April to use the White label. I am now stuck.
Hello to any Rewardly support out here.
I've sent numerous messages to support, intercom and via email in vain (i might be a little impatient here so sorry for my rant in advance).
Can you please, please...please, activate so I can add clients and team members in my Rewardsly Platinum white label account...I am now getting a contact support notification when trying to add client and team member in Platinum and can only use my Enterprise level...and thats not what i wanted.
It would be equally good to make it so that a team member can be assigned the same store as client under agency...does not seem to work in the non-whitelabel plan.
Again, since we have all waited for a month (without any clear notices prior to buying that it would take this long) but anyway you have justified it to make sense for yourselves.. so I will leave it for now.
Please note that I've invested a month to learn the software and to get sales people involved and built a business on top...create sales materials...paid to get prospective clients etc etc and get ready for launch...so really need the platinum to be set up as promised. I think all is done correctly on my end...unless I totally missed something.
So, if this can be sorted pronto, I would be a happy camper.
Hoping for response...again...soon.