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Questions&Answers re Issues/suggestions about Rewardsly WhiteLabel Accounts

14.04.2021


Hello, I have a whitelabel account for Rewardsly.


This is for me about selling Rewardsly under my own brand that I choose, as suggested in the OTO update to whitelabel offer.


While I can access the whitelabel url by pressing 'Access Whitelable' from the left hand side menu.


Howevver there, is a problem, when I add my branding clients if they want to manage their account themselves still have to use the rewardsly brand in the url link for me under my whitelabel account giving them permission to manage their account themselves. [The link clearly has the 'rewardsly' name at the start of the url.] I need for them to be able to manage their own acount themselves under my whitelabel account


Please can you enable a way in the Whitelabel dashboard for me to provide a url that relates to my brand and that will enable them to see my brand when they manage their own account under my brand. Otherwise they will get confused between my brand and the rewardsly brand. The whole purpose of the whitelabel option is for me to be able to resell & manage Rewardsly under my OWN brand.


Please can you resolve this important issue & respond ASAP as this is urgent to be resolved.


Please explain in detail how this can be done and provide screenshots.


Many Thanks


Stephen Tovey



5 people like this idea

Stephen Tovey  Did the video on White Label installation help you register your white label version

and is it truly white label?  Ie.  No reverence to any other url than your own?

Okay thank you.
Thank you.

Stacy I have found a number of videos that may help in some aspects

Looks like their Youtube account has been suspended

Luckily Ben Murrary has some on Vimeo

Hope they help

I still haven't worked out how the White Label and Agency sections work
or their relationship to the main platform etc


Rewardsly Video Ben Murray

Rewardsly Demo

https://vimeo.com/523363422

Rewardsly Overview

https://vimeo.com/545071905

Set up Store / QR Code

https://vimeo.com/545108452

https://vimeo.com/user8807286

Multiple QR Codes for one Store

https://vimeo.com/545107858

Advanced Settings

https://vimeo.com/user8807286

Gift Cards

https://vimeo.com/545109472

Rewards

https://vimeo.com/545108769

Payment Integration

https://vimeo.com/user8807286

Analytics

https://vimeo.com/user8807286

 

 


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Stephen Tovey

Is it possible you could share the link to the white label installation / setup
video that you mentioned in you post?


Guys, I am getting help. I asked for configuration help and my SMTP is working. I was told the videos will be back up very soon. They have their reasons, but please bear with it. Please also keep in mind that India is experiencing the worst turbulence of covid right now. The team is responding. I'm testing my site today.

Kamlesh

Is that your Agency Website or you Rewardsly Platform you are testing?


Whitelabel agency.

That's great news
Please let me know how it goes for you!

I am trying to be patient.

Obviously the guys are having difficulty with mine as I have
still not heard back from them.  I have not been able to install
the theme on my WP site and am waiting on the team to help
with this and setting up my white label.


Support is responding but I am having difficulty understanding 
some of their messages as I am fairly new to this.


Can't wait to get it all sorted as I have a number of interested clients


Garry, Things are working on my end. I'd be interested in knowing how you're doing this on WP. I'm just rolling with the white label and re-branding. I know I need to add pages with other information. They will help to resolve the issue. It takes time. Always best to share screenshots with diagram for clarity.

WP is used for 'the other pages' you refer to

It is the website used to promote / sell the Rewards/Gift Cards

You may not need one - depends how you intend to promote / market your product/service

How do you intend to promote / market your product / service - Customer Rewards and Gift Cards?


I have almost given up on this aspect - I am thinking of sourcing a suitable theme


If I can just get the White Label sorted I may be able to set up a few stores and go door knocking 


I am reluctant to play around with it as I may  not be able change things if I get it wrong


Sorry, Covid 19 excuses are not going to cut it. This is business and when you open shop and take people money they you need to be prepared to deliver a working product or service not excuses.


If Covid 19 is a problem then don't sell products you can't support. Simple as that.


1 person likes this
I have had help. I just open a ticket.
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